Privacy Policy

Effective Date: January 24, 2025

This Privacy Policy explains how Faymous Hair ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website (https://faymoushair.com/), make purchases, or interact with us through other means.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    • Information You Provide:
      • Name
      • Email address
      • Phone number
      • Shipping address
      • Billing address
      • Order history
      • Account information (if applicable)
      • Payment information (credit card details are processed securely by our payment gateway and are not stored by us)
      • Communication preferences
      • Customer service inquiries
       
  • Technical Information:
    • Automatically Collected:
      • IP address
      • Browser type and version
      • Operating system
      • Device information (e.g., mobile, tablet, desktop)
      • Website usage data (e.g., pages visited, time spent on site, referring website)
    • Through Cookies and Similar Technologies:
      • Cookies: Small text files stored on your device to track website usage and preferences.
      • Web beacons: Tiny images that track website activity.
      • Local Storage: Browser-based storage mechanism.

2. How We Use Your Information

We may use your information for the following purposes:

  • Fulfill orders and process payments: To process your orders, deliver products, and handle payments.
  • Provide customer service: To respond to your inquiries, resolve issues, and provide support.
  • Improve our website and services: To analyze website traffic, understand customer behavior, and improve the user experience.
  • Personalize your experience: To tailor content and offers based on your preferences and browsing history.
  • Communicate with you: To send order confirmations, shipping updates, marketing communications (if you have opted-in), and other relevant information.
  • Conduct marketing activities: To run targeted advertising campaigns through Google Ads and other platforms.
  • Comply with legal and regulatory requirements: To comply with applicable laws and regulations.

3. Google Analytics 4 (GA4)

We use GA4 to track website traffic and user behavior. GA4 collects information such as:

  • Pages visited
  • Time spent on site
  • Device used
  • Location (general, not specific to individual users)

This data is used to improve website performance, understand user needs, and make informed business decisions.

4. Google Ads

We may use Google Ads to display targeted advertisements to users who have visited our website or shown interest in our products or services.

5. Data Sharing

We may share your information with:

  • Third-party service providers: Such as shipping carriers, payment processors, and marketing platforms, to fulfill orders, process payments, and conduct marketing activities.  
  • Business partners: For joint marketing initiatives (with your consent).
  • Legal and regulatory authorities: To comply with legal obligations or law enforcement requests.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.  

 

7. Your Choices

  • Marketing Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in the email or by contacting us at [Your Email Address].
  • Cookies: You can control cookie settings in your browser. Please note that disabling cookies may affect your website experience.
  • Google Analytics: You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.  

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at dru@drufay.com.