Shipping policy

Shipping Policy

Effective Date: March 6, 2025

This Shipping Policy outlines the terms and conditions for shipping products purchased from Faymous Hair (https://faymoushair.com/)

1. Shipping Methods and Carriers

We offer the following shipping methods:

2. Shipping Costs

Shipping costs are calculated based on weight, destination, and shipping method.
You can view the shipping cost at checkout before completing your purchase.

3. Shipping Times

Estimated delivery times are provided at checkout and may vary depending on the shipping method and destination.
Please note that shipping times are estimates and are not guaranteed.
Order processing time is typically 1-3 business days.
Shipping times do not include processing time.
Please allow for potential delays during peak seasons or due to unforeseen circumstances.

4. Shipping Destinations

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order using the tracking number on the carrier's website.

6. Shipping Address

Please ensure that you provide a correct and complete shipping address at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses.
We are unable to change the shipping address after an order has been shipped.

7. Damaged or Lost Shipments

If your shipment is damaged or lost in transit, please contact us immediately at dru@drufay.com.
We will work with the shipping carrier to resolve the issue and provide a replacement or refund.
Please retain all packaging materials and damaged items for inspection by the carrier.

8. Shipping Restrictions

Certain items may be subject to shipping restrictions due to size, weight, or hazardous materials regulations.
We will notify you if any shipping restrictions apply to your order.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us at dru@drufay.com.

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